Will County Treasurer

Testimonial

A young lady came into our office to bring her grandmother’s real estate tax payment. She said that she often deals with government offices, and we are “by far, bar none, the most helpful and courteous office” she’s ever dealt with. She specifically mentioned one of our employee's conversations with her 86 year old grandmother. Our employee went out of her way to help her grandmother. She then asked for Mr. Weber's contact info (mailing address) because her grandmother wanted to write him an “old school” letter, not just send an email telling him what a great staff he has. We had a chat about the importance of customer service. She says we’ve definitely got it right.