CUSTOMER LETTER

"I called your office and Alma was the person who I spoke with, she could not have been nicer, she is just a pleasure to speak with and she was very understanding..." "... I am so grateful I was able to speak with Alma again, what a wonderful person and so very thoughtful and I bet a good employee. I just wanted you to know because we are always ready to blame the different offices for something that goes wrong, but not too much do you hear about the good that people like Alma do for others." -Julia